About Us_ 

Founded & Managed by Antoun Abdou
 

Investigation Solved is a Melbourne based Licensed Sole Trader providing Investigative and Security Services including sales of products such as Kids Smart Phone Watches, CCTV Camera's, CCTV Digital Video Recorder's, Car Reverse Camera's and Car Dashboard Camera's.

 

 

 

INVESTIGATIVE SERVICES

Investigation Solved established since 2009 and increasingly growing to be an industry leader providing high quality service that is industry standard. Investigation Solved is dedicated to solving your investigation by providing precise and accurate information and ensures that your matter is conducted with precision and utmost respect ensuring discretion is maintained at all times during and after any investigation.​ 

 

Investigation Solved provides professional photographic images and video surveillance of high quality standard and conducts prompt response to all inquiries ensuring concise and accurate results.

Investigation Solved is a licensed Sole Trader Investigator/Security Guard/Control Room Operator/Monitoring Center, Unarmed Guard and holds Certified Nationally Recognized Licence.

Investigation Solved maintains integrity, discretion and privacy during and after any contract agreement made between Investigation Solved and their client's and prides integrity and customer satisfaction.

Investigation Solved aims in providing clients the highest quality professional standard service.

Investigation Solved are insured with the recommended Insurance Policy for (Public Liability and Professional Indemnity).

Investigation Solved provide professional quality investigative services to all clients and specialize in various fields:

 

  1. Surveillance Investigator

 

Why do I Need an Surveillance Investigator?

  • Surveillance Investigators have the necessary training, skills and knowledge on how to conduct professional investigations ensuring concise and accurate results of all investigation conducted and maintaining discretion and confidentiality at all times.

  • Surveillance Investigators conduct various types of investigations: 

    • (Workers Compensation Claims

    • Personal Injury, Property Claim

    • Identify the Subject

    • Missing Persons

    • Locate Witness,

    • Teen Surveillance

    • Identify Persons of Interest

    • Monitoring Business Assets

    • Retail Loss Prevention

    • Suspicious Activity

    • Covert (Employment Theft) 

  • Investigation Solved will never disclose any information to your subject (Cheating Partner) that you are investigating them. 

 

2. Missing Persons (Family or Friend)

 

Why do I Need an Investigator to investigate a Missing Person?

  • Missing Person Investigator have the necessary training, skills and knowledge on how to conduct a professional investigation ensuring concise and accurate results of Missing Persons investigation. 

  • Investigation Solved ensure privacy is maintained when locating your missing person.

  • Investigation Solved ensure to comply with all your instructions during and after the investigation. 

  • Investigation Solved will never disclose any information to your subject (Missing Person) that you are investigating them. 

 

3. Infidelity (Cheating Partners)

 

Why do I Need an Investigator to investigate Infidelity (Cheating Partners)?

  • Infidelity (Cheating Partners) Investigator have the necessary training, skills and knowledge on how to conduct a professional investigation ensuring concise and accurate results of Infidelity (Cheating Partners) investigation. 

  • Investigation Solved ensure privacy is maintained when investigating your subject (Cheating Partner).

  • Investigation Solved ensure to comply with all your instructions during and after the investigation. 

  • Investigation Solved will never disclose any information to your subject (Cheating Partner) that you are investigating them. 

 

4. Cyber Bullying 

 

Why do I Need an Investigator to investigate Cyber Bullying?

  • Cyber Bullying Investigator have the necessary training, skills and knowledge on how to conduct a professional investigation ensuring concise and accurate results of Cyber Bullying investigation. 

  • Investigation Solved ensure privacy is maintained when investigating Cyber Bullying claim.

  • Investigation Solved ensure to comply with all your instructions during and after the investigation. 

  • Investigation Solved will never disclose any information to any person that you a Cyber Bullying claim. 

 

5. Workplace Bullying 

 

Why do I Need an Investigator to investigate Workplace Bullying?

  • Workplace Bullying Investigator have the necessary training, skills and knowledge on how to conduct a professional investigation ensuring concise and accurate results of workplace bullying investigation. 

  • Investigation Solved ensure privacy is maintained when investigating workplace bullying claim.

  • Investigation Solved ensure to comply with all your instructions during and after the investigation. 

  • Investigation Solved will never disclose any information to any person that you a workplace bullying claim. 

 

6. Workplace Harassment 

 

Why do I Need an Investigator to investigate Workplace Harassment?

  • Workplace Harassment Investigator have the necessary training, skills and knowledge on how to conduct a professional investigation ensuring concise and accurate results of workplace harassment investigation. 

  • Investigation Solved ensure privacy is maintained when investigating workplace harassment claim.

  • Investigation Solved ensure to comply with all your instructions during and after the investigation. 

  • Investigation Solved will never disclose any information to any person that you a workplace harassment claim. 

 

7. Process Serving 

 

Why do I Need an Investigator for Process Serving?

  • Process Serving Investigator have the necessary training, skills and knowledge on how to conduct a professional investigation ensuring concise and accurate results of process serving. 

  • Investigation Solved ensure privacy is maintained when process serving.

  • Investigation Solved ensure to comply with all your instructions during and after the investigation. 

 

8. Fraud Investigator

Why Do I Need a Fraud Investigator?

 

  • Fraud Investigators have the necessary training, skills and knowledge on how to conduct a professional investigation ensuring concise and accurate results of fraudulent case.  

  • Investigation Solved ensure privacy is maintained when investigating a fraudulent case.

  • Investigation Solved ensure to comply with all your instructions during and after the investigation. 

  • Investigation Solved will never disclose any information to any person that you have made a fraudulent claim. 

9. Vandalism Investigator

 

Why Do I Need an investigator to investigate Vandalism?

 

  • Private Investigator have the necessary training, skills and knowledge on how to conduct a professional investigation ensuring concise and accurate results of Vandalism.

  • Investigation Solved ensure privacy is maintained when investigating a vandalism case.

  • Investigation Solved ensure to comply with all your instructions during and after the investigation. 

  • Investigation Solved will never disclose any information to any person that you are investigating vandals.

 

10. Paranormal Investigation

Why Do I Need an a Paranormal Investigator?

 

  • Paranormal Investigators have the necessary training, skills and knowledge on how to conduct a professional investigation ensuring concise and accurate results on Paranormal Investigation.

  • Investigation Solved ensure privacy is maintained when investigating a Paranormal Investigation.

  • Investigation Solved ensure to comply with all your instructions during and after the investigation. 

  • Investigation Solved will never disclose any information to any person that you are investigating a Paranormal Investigation.

 

  • IMPORTANT! ALL services will only commence when a Service Agreement has been signed by the both Client and Investigation Solved. Once the agreement has been signed the assigned investigator will commence on the scheduled date as agreed upon in your agreement. 

  • ALL Services will require a 50% retainer.

  • NO compiled report will be handed to the client until all amounts have been paid in full.

SECURITY GUARD SERVICES

Investigation Solved provide high quality Security Services that is industry standard. We are a small Sole Trader Business providing security and protection for you. We specialize in various types of Security Services:

 

1. Cooperate Security Guard

 

Why Do I Need a Cooperate Security Guard? 

  • Having a security Guard for your High Rise Building will ensure the security of your assets during business hours and/or after hours.

  • Keeping your premise secure. 

  • Ensuring no unwanted or unauthorized persons entering your premise without your approval.

  • Ensuring secure access doors have not been breached or forced open by an intruder. 

  • Provide you regular reports for maintenance on any faults or issues that may arise.

  • Ensuring safety of all persons on site.

  • Assisting with safe, efficient and effective emergency evacuations of premise in the event of an a fire or any other emergency situations according to Site Emergency Evacuation Policies and Procedures.

  • Provide ongoing improvements for Site Operating Procedures. 

  • Provide professional customer service to your business operations at all times.

  • Assist with Loss Prevention. 

  • Daily routine patrols with statistical reports to meet key performance indicators.

  • Compile Incident Reports based on each Incident which is logged into an Incident Reporting System (IRS) key performance indicator.

  

2. Mobile Patrol Security Guard​​

Why Do I Need a Mobile Security Guard?

  • Having a Mobile Security Guard for your premise/s will ensure the security of your assets during business hours and/or after hours keeping your premise secure, ensuring no unwanted or unauthorized persons entering your premise without your approval.

  • Ensuring regular checks of your premises adhere to and checking there are no breaches or forced entry by an intruder. 

  • Provide you regular reports for maintenance on any faults or issues that may arise during patrols.

  • Daily routine patrols with statistical reports to meet key performance indicators.

 

3. Residential Home Security Guard

 

Why Do I Need a Security Guard for my Home?​

  • ​Having a Security Guard for your home will benefit you by ensuring the security of your home when your not home.

  • You may be away on holiday.

  • You may be at work and require protection of your assets.

  • You require welfare checks on a daily basis due to sickness.

  • You require Security protection due to violence or threats made against you.

  • You have renovations in progress and have assets you want to protect. 

  • Daily routine patrols with statistical reports to meet key performance indicators.  

 

4. Factory Security Guard

Why Do I Need a Security Guard for my Factory?​

  • Having a security Guard for your factory will ensure the security of your assets during business hours and/or after hours.

  • Keeping your premise secure. 

  • Ensuring no unwanted or unauthorized persons entering your premise without your approval. 

  • Ensuring secure access doors have not been breached or forced open by an intruder.. 

  • Provide you regular reports for maintenance on any faults or issues that may arise..

  • Ensuring safety of all persons on site..

  • Assisting with safe, efficient and effective emergency evacuations of premise in the event of an a fire or any other emergency according to Site Emergency Evacuation Policies and Procedures.

  • Follow all Site Operating Procedures.

  • Daily routine patrols with statistical reports to meet key performance indicators.

 

5. Warehouse Security Guard

 

Why Do I Need a Security Guard for my Warehouse?​

  • Having a security Guard for your warehouse will ensure the security of your assets during business hours and/or after hours.

  • Keeping your premise secure. 

  • Ensuring no unwanted or unauthorized persons entering your premise without your approval.

  • Ensuring secure access doors have not been breached or forced open by an intruder. 

  • Provide you regular reports for maintenance on any faults or issues that may arise.

  • Ensuring safety of all persons on site.

  • Assisting with safe, efficient and effective emergency evacuations of premise in the event of an a fire or any other emergency according to Site Emergency Evacuation Policies and Procedures

  • Follow all Site Operating Procedures

  • Provide Site Management Team ongoing improvements for Site Operating Procedures if required.

  • Daily routine patrols with statistical reports to meet key performance indicators.

 

6. Construction Site Security Guard

 

Why Do I Need a Security Guard for my Construction Site?​

  • Having a security Guard for your construction Site will ensure the security of your assets during business hours and/or after hours.

  • Keeping your premise secure. 

  • Ensuring no unwanted or unauthorized persons entering your premise without your approval.

  • Ensuring secure access doors have not been breached or forced open by an intruder. 

  • Provide you regular reports for maintenance on any faults or issues that may arise.

  • Ensuring safety of all persons on site.

  • Assisting with safe, efficient and effective emergency evacuations of premise in the event of an a fire or any other emergency according to Site Emergency Evacuation Policies and Procedures.

  • Provide ongoing improvements for Site Operating Procedures. 

  • Daily routine patrols with statistical reports to meet key performance indicators.

 

7. Private Office Security Guard

 

Why Do I Need a Security Guard for my Private Office?​

  • Having a security Guard for your Private Office will ensure the security of your assets during business hours and/or after hours.

  • Keeping your premise secure. 

  • Ensuring no unwanted or unauthorized persons entering your premise without your approval.

  • Ensuring secure access doors have not been breached or forced open by an intruder. 

  • Provide you regular reports for maintenance on any faults or issues that may arise.

  • Ensuring safety of all persons on site.

  • Assisting with safe, efficient and effective emergency evacuations of premise in the event of an a fire or any other emergency according to Site Emergency Evacuation Policies and Procedures.

  • Provide ongoing improvements for Site Operating Procedures. 

  • Provide professional customer service to your business operations at all times.

  • Daily routine patrols with statistical reports to meet key performance indicators.

8. Vacant Land Security Guard

Why Do I Need a Security Guard for my Vacant Land?​

  • Having a security Guard for your vacant land will ensure the security of your assets 24/7 when your land isn't occupied.

  • Keeping your vacant land secure. 

  • Ensuring no unwanted or unauthorized persons entering your vacant land without your approval.

  • Ensuring no dumping of rubbish on your vacant land.

  • Provide you regular reports on any issues that may arise.

  • Ensuring safety of all persons who enter your land.

  • Assisting with safe, efficient and effective emergency evacuations of your land in the event of an a fire or any other emergency according to Site Emergency Evacuation Policies and Procedures.

  • Provide ongoing improvements for Site Operating Procedures. 

  • Provide professional customer service to you and any person visiting your land.

  • Ensure no squatters occupy your land without your knowledge. 

  • Daily routine patrols with statistical reports to meet key performance indicators.

9. Shopping Complex Security Guard

 

Why Do I Need a Security Guard for my Shopping Complex?​

  • Having a security Guard for your Shopping Complex will ensure the security of your assets during business hours and/or after hours.

  • Keeping your premise secure. 

  • Ensuring no unwanted or unauthorized persons entering your premise without your approval.

  • Ensuring secure access doors have not been breached or forced open by an intruder. 

  • Provide you regular reports for maintenance on any faults or issues that may arise.

  • Ensuring safety of all persons on site.

  • Assisting with safe, efficient and effective emergency evacuations of premise in the event of an a fire or any other emergency situations according to Site Emergency Evacuation Policies and Procedures.

  • Provide ongoing improvements for Site Operating Procedures. 

  • Provide professional customer service to your business operations at all times.

  • Assist with Loss Prevention. 

  • Daily routine patrols with statistical reports to meet key performance indicators.

 

10. Supermarket Security Guard

 

Why Do I Need a Security Guard for my Supermarket?​

  • Having a security Guard for your Shopping Complex will ensure the security of your assets during business hours and/or after hours.

  • Keeping your premise secure. 

  • Ensuring no unwanted or unauthorized persons entering your premise without your approval.

  • Ensuring secure access doors have not been breached or forced open by an intruder. 

  • Provide you regular reports for maintenance on any faults or issues that may arise.

  • Ensuring safety of all persons on site.

  • Assisting with safe, efficient and effective emergency evacuations of premise in the event of an a fire or any other emergency situations according to Site Emergency Evacuation Policies and Procedures.

  • Provide ongoing improvements for Site Operating Procedures. 

  • Provide professional customer service to your business operations at all times.

  • Assist with Loss Prevention. 

  • Daily routine patrols with statistical reports to meet key performance indicators.

 

11. Retail Security Guard

 

Why Do I Need a Security Guard for my Retail Store?​

  • Having a security Guard for your Retail Store will ensure the security of your assets during business hours and/or after hours.

  • Keeping your premise secure. 

  • Ensuring no unwanted or unauthorized persons entering your premise without your approval.

  • Ensuring secure access doors have not been breached or forced open by an intruder. 

  • Provide you regular reports for maintenance on any faults or issues that may arise.

  • Ensuring safety of all persons on site.

  • Assisting with safe, efficient and effective emergency evacuations of premise in the event of an a fire or any other emergency situations according to Site Emergency Evacuation Policies and Procedures.

  • Provide ongoing improvements for Site Operating Procedures. 

  • Provide professional customer service to your business operations at all times.

  • Assist with Loss Prevention.

  • Daily routine patrols with statistical reports to meet key performance indicators. 

 

12. Shopping Arcade Security Guard

 

Why Do I Need a Security Guard for my Shopping Arcade?​

  • Having a security Guard for your Shopping Arcade will ensure the security of your assets during business hours and/or after hours.

  • Keeping your premise secure. 

  • Ensuring no unwanted or unauthorized persons entering your premise without your approval.

  • Ensuring secure access doors have not been breached or forced open by an intruder. 

  • Provide you regular reports for maintenance on any faults or issues that may arise.

  • Ensuring safety of all persons on site.

  • Assisting with safe, efficient and effective emergency evacuations of premise in the event of an a fire or any other emergency situations according to Site Emergency Evacuation Policies and Procedures.

  • Provide ongoing improvements for Site Operating Procedures. 

  • Provide professional customer service to your business operations at all times.

  • Assist with Loss Prevention. 

  • Daily routine patrols with statistical reports to meet key performance indicators.

 

13. High Rise Building Security Guard

 

Why Do I Need a Security Guard for my High Rise Building?​

  • Having a security Guard for your High Rise Building will ensure the security of your assets during business hours and/or after hours.

  • Keeping your premise secure. 

  • Ensuring no unwanted or unauthorized persons entering your premise without your approval.

  • Ensuring secure access doors have not been breached or forced open by an intruder. 

  • Provide you regular reports for maintenance on any faults or issues that may arise.

  • Ensuring safety of all persons on site.

  • Assisting with safe, efficient and effective emergency evacuations of premise in the event of an a fire or any other emergency situations according to Site Emergency Evacuation Policies and Procedures.

  • Provide ongoing improvements for Site Operating Procedures. 

  • Provide professional customer service to your business operations at all times.

  • Assist with Loss Prevention. 

  • Daily routine patrols with statistical reports to meet key performance indicators.

  • Compile Incident Reports based on each Incident which is logged into an Incident Reporting System (IRS) key performance indicator.

 

CONTROL ROOM/MONITORING CENTER SERVICES

1. Control Room/Monitoring Center 

Why do I Need a Mobile or Control Room/Monitoring Center Service

  • Monitor your assets from a Mobile or Control Room/Monitoring Center environment tailored to your needs. 

  • Monitoring your assets benefits you by provide you the maximum support in the protection of your assets.

  • Dispatching a Mobile Patrol Guard whenever an alarm has been activated when your premise or assets have been breached.

  • Book a Static Guard in short notice to protect your assets until the breach has been made safe and secure and the static guard is no longer required.

  • Compile Incident Reports based on each Incident which is logged into an Incident Reporting System (IRS).

  • Incident Reports to meet key performance indicator.

CCTV PRODUCT SALES

Investigation Solved sell various types of CCTV PRODUCTS ranging from 2/4/8/16/32 CHANNEL CCTV SECURITY SYSTEMS, DAY/NIGHT VISION CAMERAS, AHD CAMERAS, CVI CAMERAS, TVI CAMERAS, PTZ DOME CAMERAS, BULLET CAMERAS, CAR REVERSE CAMERAS, CAR GPS TRACKING, CAR DVR SYSTEMS,

 

  • FREE INSTALLATION​ - Find out how by calling NOW on MOBILE: +61 411 352 714

  • Book a Professional SECURITY TECHNICIAN to install your CCTV Security System, Home Alarm Security System, Car DVR System or Car Dash Camera.

MORE ABOUT US

Any information data collected by Investigation Solved from a Control Room/Monitoring Center environment will remain confidential at all times. Any employee that is employed by Investigation Solved will be under a contractual agreement and will be required to sign a confidentiality agreement that ensures precision and discretion of privacy of all recorded information is maintained at all times during and after their employment with Investigation Solved.

Investigation Solved is a licensed Sole Trader and provide the following services Investigator/Security Guard/Control Room Operator/Monitoring Center, Unarmed Guard and holds Certified Nationally Recognized Licence.

Investigation Solved is insured with the standard recommended Insurance for (Public Liability and Professional Indemnity).

Investigation Solved aims in providing clients the highest quality professional standard service by maintaining integrity, discretion and privacy during and after any contract agreement made between Investigation Solved and their clients. Investigation Solved prides integrity and customer satisfaction. All matters are discussed in a discreet environment and remain confidential.

INVESTIGATION SOLVED ABN: 45 955 340 077 License: 691-313-61S © 2020 

Level 2 Suite 22/5 Everage Street Moonee Ponds, VIC 3039

 MOBILE: 0411 352 714

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